Hello SNUG Members!   We are less than a week away from our next in-person Colorado SNUG, on October 23rd, 2025 in Denver! This meeting will feature an exciting agenda of user speakers, updates from ServiceNow experts, and community discussions with peers. We have the full agenda below!   Agenda:   9:00am - 9:30am       Workshop Registration Check In & Breakfast 9:30am – 11:30am     Optional Workshop - Put AI to Work(shop) for Service Ops 11:30am - 12:00pm    General SNUG Registration + Networking & Lunch 12:15pm – 12:25pm   Welcome Address + Agenda Review 12:25pm – 12:55pm   In-house SPM Implementation | Arrow Electronics  12:55pm – 1:10pm      What’s New in ServiceNow | ServiceNow 1:10pm – 1:40pm      Leveraging and Improving Knowledge Management while adopting AI | Intermountain Health 1:40pm – 1:50pm       Networking Break 1:50pm – 2:30pm       CMDB Presentation | Sigital 2:30pm – 3:00pm       Process Mining | ServiceNow 3:00pm – 4:00pm       Networking Reception   SNUG meetings are one of the best ways to learn from and collaborate with other ServiceNow customers.  Whether you are new to ServiceNow or a long-time customer, SNUG meetings will help you on your journey.     You will have the opportunity to network with your peers during breaks, lunch, and afternoon networking. Get ready to leave energized to make work, work better! Register now to secure your space and keep updated as the agenda grows!   We look forward to seeing you there!   **To ensure selected partner sponsors receive the most value from their SNUG event investment, we ask that non-sponsoring partners not attend events. At any time before or during an event, a non-sponsoring partner may be asked by a member of the SNUG steering committee to not attend or leave a SNUG meeting. Our guidelines are intended to ensure partner sponsors and customers get the most value from participating in SNUGs.   ... View more

Hello SNUG Members!   Share your stories and expertise alongside other AI experts, innovators, and creators at the 2026 Knowledge event!   We have streamlined the submission process to align the deadlines and milestones for both Knowledge and CreatorCon. Key Dates: Submission deadline: Oct. 24, 2025 Speaker notifications: Mid-November 2025 & Early-January Event dates: May 5-7, 2026, Las Vegas, Nevada Knowledge 2026: Ideal submissions include fresh perspectives, proven success stories, and breakthrough ideas that help our community achieve more with ServiceNow. Special attention will be given to AI, AI Agent and CRM customer stories.   Whether you’re a customer, partner, developer, or thought leader, we want to hear from you. Topics may include (but aren’t limited to): Customer success stories that showcase how you drive measurable results Innovation in action—pushing the boundaries of what’s possible on the ServiceNow AI Platform Best practices for digital transformation, workflow automation, and AI Technical deep dives and developer-led sessions Industry-specific solutions for public sector, financial services, healthcare, manufacturing, and more CreatorCon 2026: CreatorCon is designed for hands-on practitioners who actively build, optimize, and innovate on the ServiceNow platform. Our primary focus is on developers, admins, and architects. SUBMIT YOUR IDEA TODAY ... View more

Hello SNUG Members!   We're excited to launch our next in-person Colorado SNUG, on October 23rd, 2025 in Denver!   This meeting will feature an exciting agenda of user speakers, updates from ServiceNow experts, and community discussions with peers. The agenda is in development, so check back for more details. We will have a pre-SNUG workshop to start our day as well, our topic is TBC.   *We are also looking for a customer speaker, if you would like to speak, please reach out to Melissa.Romolton@servicenow.com   SNUG meetings are one of the best ways to learn from and collaborate with other ServiceNow customers.  Whether you are new to ServiceNow or a long-time customer, SNUG meetings will help you on your journey.     Join us at the SNUG to:  · Get valuable tips and learn best practices   · Hear important updates from ServiceNow    · Network and collaborate with your peers     You will have the opportunity to network with your peers during breaks, lunch, and afternoon networking. Get ready to leave energized to make work, work better! Register now to secure your space and keep updated as the agenda grows!   We look forward to seeing you there!   **To ensure selected partner sponsors receive the most value from their SNUG event investment, we ask that non-sponsoring partners not attend events. At any time before or during an event, a non-sponsoring partner may be asked by a member of the SNUG steering committee to not attend or leave a SNUG meeting. Our guidelines are intended to ensure partner sponsors and customers get the most value from participating in SNUGs.   ... View more

Hello Colorado Community!   It's that time of year again! I am working with our SNUG Leader to plan our next Colorado SNUG. We have secured a location and we are targeting end of October. We just need a couple things before opening up registrations.   First, we need a Partner Sponsor, we have some interest but nothing firm and I know there are partners roaming about this community.    Second and last thing, we are looking for Customer Speakers, who have a story to share with the community. Typically, we have 2 customers speaker slots, 20-30 minutes each session.    Please reach out to myself at melissa.romolton@servicenow.com if you are interested in sponsoring or speaking!   We all know the Colorado SNUG is one of the best, so let's make this another great one! Thank you, Melissa ... View more