Hi everyone, hope you're doing well!   I’m currently working on a ServiceNow application development and I’m in need of some hands-on guidance to move forward effectively. The app involves features like: Scoped application development Custom forms and UI policies Approval workflows (Flow Designer)   Dashboards and role-based access   Multi-user login with data separation (student/admin roles)   I’m looking for someone who could guide me through certain design decisions, troubleshoot issues, or even walk me through the right approach in areas I might be going wrong.   If anyone here is open to providing mentorship, answering a few questions, or just pointing me in the right direction through a quick call or chat — I’d be incredibly grateful.    Please feel free to connect or drop a reply — your help can really make a difference in my learning and progress! – Dinesh (CSA & CAD Certified) ... View more

Hi ,   Why Monitors are excluded from the audits in recent servicenow upgrade? ... View more

Dear ServiceNow users,   I am sure there are a few of you who have prepared reports for your IT audit purposes.   Have you created operational or configuration compliance reports for IT infra/apps? This is mainly for servers.   Is there a report format you use for this that’s formally defined? If you have, can you pl share the information that you present in the report?   i would like to see if all this information is already given by discovery in cmdb and if there are any gaps to fix it.   Sneak peek at my idea: AI agent to also generate formatted reports that you can order the agent to provide.   Pl share your thoughts.   Best regards, Ram Director, ITOM Products ... View more

Need to trigger an event to email using client script in Service Portal ... View more