Hi Robby,I understand those Playbook modals are out of the box and we can create templates with prepopulated fields by the system admin to make a standard change catalog item. But that approach doesn't offer the flexibility where a regular user can s...

Hi Robby,The images you showed are related to Creating a change ticket based on change modals and not related to "Standard Change". My question is about standard change where it's like a catalog item where most of the information are already filled o...

Hi Robby,I attached the image file. I can email it to you if you can give me your email address? I am unable to find your email address in your profile. Thanks!-tom

Hi Robby,Thank you for responding! I am talking about using "Standard Change" catalog items with most of the data fields prepopulated. Please see image below. For example, patching a server can be standard change catalog item. But when using the stan...