A quick note before we get into it: An airline boarding process is inherently physical — people walking down aisles, stowing bags, finding seats. You can't fully digitize that into a workflow with all the data points needed to mine it holistically. B...

AI Control Tower gives you centralized visibility and control over your AI ecosystem—what's deployed, what's in queue, where risk classifications stand. You can align AI initiatives to enterprise strategy, streamline operations, and manage compliance...

If you're a process analyst or process owner working with ServiceNow workflows, you've probably had this experience: you surface a bottleneck or compliance gap in your process mining tool, write up a recommendation, and then...wait. For weeks. Maybe ...

We usually associate KPIs with conventional analytics, for example, ServiceNow Platform Analytics which provides insights into past performance, where things are at right now, and forecasts the path forward to hitting targets. What has often been ove...

Knowledge 2022 is the place - in person and digital - to explore new ideas, expand your knowledge, and engage with experts who’ll help accelerate your hyperautomation journey. Please check out the attached dedicated agendas for each K22 in-person ev...