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‎01-26-2023 06:38 AM
Hello,
I want to give a 5-star rating on a poll, the same way knowledge articles are rated. When starting the survey, the 5 stars are not filled. The higher the rating, the more filled-in stars are displayed.
Example: a click on the middle (3rd) star means 3 stars.
As a result, three filled stars are automatically displayed.
Apparently I can't do this in the survey designer. I can set up 5 stars as the image scale, but then I can only mark one star in the preview.
 
Does anyone here have an idea?
Thanks.
Solved! Go to Solution.
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‎01-26-2023 08:03 AM
Hi @Rocco K_hling ,
Did you tried using templates in Survey designer??
https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/administer/survey-administration/t...
I have used the OOTB templates
1) Satisfactory. 2) Smiley Face
Here is preview
Also there is option to create your own template.
Hope this helps !
Regards,
Hemant
**Please mark my answer correct or helpful based on the impact**
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‎06-11-2023 02:03 AM
I am looking bascially for the same approach - but nothing to be found so far 😞 - users tend to misread the rating a lot for my "happy / sad face " implemention and give us a lot of a bad rating unintentional.