Hello ServiceNow Community!

 

I'm new to this forum however, I look forward to the journey. Recently, I promoted to a Telecommunication Systems Technician ll, for the California Office of Emergency Services Public Safety Communication Network Operations Center. In my new role we monitor Microwave networks for service affecting alarms that would hinder public safety communication. ServiceNow is my main tool for dispatching incidents so, what is a good path to take in ServiceNow University to increase efficiency? Thanks for listening!

 

V/r

James