Hello everyone.  I am very pleased to have been offered an opportunity to be on the team implementing ServiceNow at my company.  I understand ServiceNow is widely popular.  My company is brand new to ServiceNow.  We have dozens of applications used by various parts of my company.  Our senior management believes rebuilding that collection of systems within ServiceNow will produce benefits we cannot get any other way.  The systems we have are working ok.  The could be tailored to our operations in a manner that made our systems and or workflows more efficient.  Each system is made with different tools from different software makers.  All the systems can be improved with the software now running them.

Here is my question:  What benefits should we expect to gain by rebuilding our systems in ServiceNow?