Available patches and hotfixes
The Xanadu family includes patches and hotfixes.
Important:
For more information about how to upgrade an instance, see ServiceNow Upgrades.
For more information about the release cycle, see the ServiceNow Release Cycle.
Note:
This ServiceNow AI Platform major family release is now available in ServiceNow's Regulated Market environments. For more information about services available in isolated environments, see KB0743854.
Q2 2026 Patching Program Targets
Targets are subject to change prior to patching. Target versions change only if absolutely necessary.
| Releases | Patch target option | Release notes |
|---|---|---|
| Zurich | Zurich Patch 7a | Zurich |
| Yokohama | Yokohama Patch 12 Hotfix 1a | Yokohama |
| Xanadu | Xanadu Patch 11 Hotfix 1a | Xanadu |
Available versions
To view security patch and security hotfix release notes, log into support.servicenow.com (formerly HI).
| Release version | Release type | Released on | Availability |
|---|---|---|---|
| Xanadu Patch 11 Hotfix 5a | Hotfix | 2026/05/20 | Available by request |
| Xanadu Patch 11 Hotfix 3a | Hotfix | 2026/03/31 | Available by request |
| Xanadu Patch 11 Hotfix 2a | Hotfix | 2026/03/05 | Unavailable |
| Xanadu Patch 11 Hotfix 1a | Security patch | 2026/01/16 | Available |
| Xanadu Patch 11 Hotfix 1 | Hotfix | 2025/12/29 | Unavailable |
| Patch | 2025/12/11 | Unavailable | |
| Xanadu Patch 10 Hotfix 1b | Security patch | 2025/11/12 | Unavailable |
| Xanadu Patch 10 Hotfix 1a | Security patch | 2025/10/25 | Unavailable |
| Xanadu Patch 10 Hotfix 1 | Hotfix | 2025/09/24 | Unavailable |
| Patch | 2025/08/27 | Unavailable | |
| Xanadu Patch 9 Hotfix 1 | Hotfix | 2025/06/20 | Unavailable |
| Xanadu Patch 9b | Security patch | 2025/08/19 | Unavailable |
| Xanadu Patch 9a Hotfix 1 | Hotfix | 2025/08/05 | Unavailable |
| Xanadu Patch 9a | Security patch | 2025/07/25 | Unavailable |
| Patch | 2025/06/05 | Unavailable | |
| Xanadu Patch 8 Hotfix 4 | Hotfix | 2025/11/03 | Unavailable |
| Xanadu Patch 8 Hotfix 3 | Hotfix | 2025/05/08 | Unavailable |
| Xanadu Patch 8 Hotfix 2 | Hotfix | 2025/04/30 | Unavailable |
| Xanadu Patch 8 Hotfix 1 | Hotfix | 2025/04/17 | Unavailable |
| Patch | 2025/04/10 | Unavailable | |
| Xanadu Patch 7b Hotfix 1 | Hotfix | 2025/05/27 | Unavailable |
| Xanadu Patch 7b | Security patch | 2025/05/20 | Unavailable |
| Xanadu Patch 7a Hotfix 1 | Hotfix | 2025/05/09 | Unavailable |
| Xanadu Patch 7a | Security patch | 2025/04/10 | Unavailable |
| Xanadu Patch 7 Hotfix 1 | Hotfix | 2025/04/04 | Unavailable |
| Patch | 2025/03/12 | Unavailable | |
| Xanadu Patch 6 Hotfix 2 | Hotfix | 2025/04/10 | Unavailable |
| Xanadu Patch 6 Hotfix 1 | Hotfix | 2025/03/31 | Unavailable |
| Patch | 2025/02/13 | Unavailable | |
| Xanadu Patch 5 Hotfix 2 | Hotfix | 2025/03/06 | Unavailable |
| Xanadu Patch 5 Hotfix 1 | Hotfix | 2025/01/29 | Unavailable |
| Patch | 2025/01/10 | Unavailable | |
| Xanadu Patch 4 Hotfix 2 | Hotfix | 2025/01/07 | Unavailable |
| Xanadu Patch 4 Hotfix 1 | Hotfix | 2024/12/12 | Unavailable |
| Xanadu Patch 4b Hotfix 2 | Hotfix | 2025/03/06 | Unavailable |
| Xanadu Patch 4b Hotfix 1 | Hotfix | 2025/02/27 | Unavailable |
| Xanadu Patch 4b | Security patch | 2025/02/18 | Unavailable |
| Xanadu Patch 4a | Security patch | 2025/01/14 | Unavailable |
| Patch | 2024/12/06 | Unavailable | |
| Xanadu Patch 3 Hotfix 2 | Hotfix | 2024/12/10 | Unavailable |
| Xanadu Patch 3 Hotfix 1 | Hotfix | 2024/11/18 | Unavailable |
| Patch | 2024/11/07 | Unavailable | |
| Xanadu Patch 2 Hotfix 2 | Hotfix | 2024/11/27 | Unavailable |
| Xanadu Patch 2 Hotfix 1 | Hotfix | 2024/10/28 | Unavailable |
| Patch | 2024/10/10 | Unavailable | |
| Xanadu Patch 1 Hotfix 3b | Hotfix | 2024/11/26 | Unavailable |
| Xanadu Patch 1 Hotfix 3 | Hotfix | 2024/10/29 | Unavailable |
| Xanadu Patch 1 Hotfix 2b | Security patch | 2024/11/13 | Unavailable |
| Xanadu Patch 1 Hotfix 2a | Security patch | 2024/10/21 | Unavailable |
| Xanadu Patch 1 Hotfix 2 | Hotfix | 2024/10/05 | Unavailable |
| Xanadu Patch 1 Hotfix 1 | Hotfix | 2024/10/02 | Unavailable |
| Patch | 2024/09/10 | Unavailable | |
| Xanadu EA Hotfix 1 | Hotfix | 2024/08/29 | Unavailable |
Feature Early Availability |
2024/08/01 | Unavailable |
- Available: Any user can upgrade to the version. "Available" versions will appear on the Instance Upgrade Management Dashboard.
ServiceNow Patching Program targets and patches are immediately available. Users do not need to request an entitlement to schedule an upgrade to these versions.
- Available by request: Contact Customer Service and Support for approval to upgrade to the version.
- Unavailable: The release version is not available.
MetricBase releases
For the latest MetricBase on-premise release notes, refer to KB0748185.
Ancillary software releases
For information about latest Password Reset Windows Application, ODBC driver, and all other ancillary software available for download from the ServiceNow Store, see ServiceNow Store release notes.