ServiceNow Store version history release notes
Summarize
Summary of ServiceNow Store Version History Release Notes
The ServiceNow Store regularly updates and releases new official ServiceNow applications each quarter. These applications enhance your ServiceNow experience by providing scalable workflows, digital tools, and integrations across various business and IT domains. Customers can download and install these apps to keep their instances current and leverage new capabilities.
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The release notes and version history document the specific changes and updates for each application, enabling customers to understand improvements and plan upgrades effectively.
It is important to visit the ServiceNow Store website for a comprehensive view of all available applications and guidance on submitting requests to the store.
Key Application Areas
- IT Service Management (ITSM): Scalable workflows to streamline IT service delivery via a cloud platform.
- Customer Service Management: Multi-channel support for external customers through web, email, chat, phone, and social media.
- Operational Technology: Digital workflows to optimize operational efficiency and uptime on production floors.
- DevOps: Insights and automation to accelerate change and improve visibility within DevOps environments.
- Mobile: Access ServiceNow instances remotely using mobile apps such as Now Mobile and Mobile Agent.
- Now Intelligence: Tools like Performance Analytics, virtual agents, and machine learning to enhance productivity.
- Employee Service Management: Digital workflows to create engaging employee experiences.
- Governance, Risk, and Compliance: Integrated risk programs with continuous monitoring and automation.
- Security Operations: Intelligent workflows for threat prioritization and response.
- Financial Services and Operations: Solutions for managing financial tasks and customer relationships transparently.
- Healthcare and Life Sciences: Digital platforms facilitating better experiences for patients and healthcare staff.
- Strategic Portfolio and IT Asset Management: Align work to business goals and manage asset lifecycles efficiently.
- Other domains: Field Service Management, Telecommunications, Operational Sustainability, Technology Provider Service Management, and more.
Practical Use for ServiceNow Customers
By referencing the version history and release notes for the ServiceNow Store applications, customers can:
- Stay informed about new features and fixes released quarterly.
- Plan and execute upgrades with clear knowledge of changes across specific applications.
- Discover apps relevant to their operational needs across IT, customer service, security, finance, healthcare, and other areas.
- Leverage mobile and AI-enhanced tools to improve accessibility and automation.
- Maintain compliance and optimize risk management through integrated GRC solutions.
Additional Information
The ServiceNow Store also categorizes release notes by product families such as AI Platform Admin, Conversational Interfaces, Core Business, and various industry-specific solutions. This structure helps customers focus on the updates that matter most to their use cases.
Regularly consulting these release notes is essential for maximizing the value of ServiceNow applications and ensuring smooth, up-to-date operations.
Each quarter, the ServiceNow® Store releases new applications and updates to applications that are created by ServiceNow.
On the ServiceNow® Store, you can download and install official ServiceNow applications to update your existing experience with our products. To learn more about the changes in each application version, read the release notes and version history.
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