Supporting information for Now Assist for Security Incident Response

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Get a quick overview of the important information that is related to the Now Assist for Security Incident Response application.

    Supported versions

    Version 2.0.1 of Now Assist for Security Incident Response supports:

    • legacy UI (UI16): Security Incident Response core application, v13.6.4
    • Security Incident Response Workspace (SIR Workspace), v1.7.0
    • Now Assist for ServiceNow AI Platform® v6.0.1

    Supported user interfaces

    The Now Assist for Security Incident Response includes the generative AI skills listed in the following table.

    Table 1. Now Assist for Security Incident Response supported interfaces and skills
    Interface Features
    Security Incident Response
    • Security Incident summarization.
    • Recommended next steps generation for a security incident.
    • Post incident analysis generation that includes root cause analysis, impact assessment, and lessons learned.
    • Now Assist panel.
    • Closure notes generation.
    • Correlation insights from the Now Assist panel.
    • Analyze security operations metrics for your remediation teams.
    • Security Incident Quality Assessment generation
    Legacy UI16
    • Security Incident summarization
    • Recommended next steps generation for a security incident.
    • Post incident analysis generation that includes root cause analysis, impact assessment, and lessons learned.
    • Now Assist panel.
    • Closure notes generation.
    • Correlation insights from the Now Assist panel.
    • Analyze security operations metrics for your remediation teams.