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Write against scope application erroring out from global

I have a custom scoped app and I am trying to write to it from a UI action in global scope. Its erroring out. I dont see any cross scope privileges created automatically. Any suggestions to fix it?

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Is CreatorCon 2026 for you?

Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 is happening in Las Vegas this May, and if you've been on the fence about going, let's settle this. Is CreatorCon the right event for you? Spoiler aler...

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Using AI Search, "View All Results" isn't showing a Case Record

I am configuring AI Search (Next Experience Search) and have added the Case table as a searchable source.When I search for a specific record number, the correct Case record appears in the dropdown results. However, when I click “View all results,” th...

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Resolved! How to Hide Form Sections?

I'm wanting to hide the Preferences section from the Project Task form (pm_project). From what I'm seeing there's no clear/easy way to flip an Active field like a lot of things on forms. Is there a simple solution to hiding form sections?

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Epic Content Mgmt/ ServiceNow Integration

Good afternoon. If anyone can assist with locating the presentation by Sutter Hospital at Knowledge21 regarding Epic Content Management and Service Now, I would appreciate it. Apparently they successfully integrated these 2 apps. Thank you, Aruna

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Resolved! How to Link a catalog item from another catalog item

Hi, Please navigate to <registration link> for completing the process. In that registration link i want to give the other catalog form. How to link a catalog item to another catalog item?

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Service Catalog

Adding fields to the Business Application table

Hello! I am the process lead for our Application Portfolio Management (APM) practice at my company. Core to this is our use of ServiceNow's Enterprise Architecture module. We have our entire application inventory (well...most of it in EA and we have...

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Resolved! CIS.DF - Certified Implementation Specialist – Data Foundations (CMDB and CSDM)

Hi.I plan to take CIS.DF test within a month. It is 75 questions in 90 minutes.I have test anxiety so concerned about passing the test in the first time.I would like to know the most effective way to prepare for test.I appreciate your tips and advice...

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Catalog Request For Manual CI

Using the service catalog and maintain items module to create a manual CI from service portal and after the request is created per class it should route to the specific manager. Example: if user selects windows class in the service portal, CI reques...

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Change default selection layout on planning page to Grid

Is there any way to stop enforcing the default to All the Planning page layout? Our users want to retain the choice they've made for their user sessions across projects, or if that's not an option change the default to Grid instead of All

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sys_user_group table not visible in UI Action table dropdown in scoped app

Hi All,I am working on a scoped application and trying to create a UI Action on the sys_user_group table.In Global scope, the sys_user_group table is visible in the Table dropdown when creating a new UI Action.But in my custom scoped app, the sys_use...

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GRC Policy Exceptions in ServiceNow GRC

Understanding Policy Exceptions in ServiceNow GRC Organizations implement policies and controls to maintain compliance with internal standards and external regulations. However, there may be situations where users are temporarily unable to meet these...

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Enivornment, Used For and Service Instances

Hi everyone,I’m currently refining our CSDM 5 implementation and have a conceptual question regarding Service Instances (cmdb_ci_service_auto). In the Service Instance Wizard, we can only select Production, Test, or Development for the Environment. H...

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New field Introduction in User [sys_user] Australia Release

There are new field introduced in User [sys_user] Form.As shown in below image we can see new column has been introduced in ServiceNow. Sr.Column LabelColumn NameType1)Identity Typeidentity_typeChoice2)Manager HP1manager_hp1Record Hierarchy Path3)Ti...

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Service Desk

OIDC SSO - Auto provisionning - import table not created for userInfo

Hi ! I'm actually configuring a OIDC SSO for my customer : - the authentication is ok- the user account I'm using is correctly connected to Service Now I'm also configuring Autoprovisionning for my user, which is based on both ID Token and User info....

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